1. Introduction

AICalling.app ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI voice calling platform and related services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly, including:

Name and contact information (email, phone number)
Billing and payment information
Company name and business details
Account credentials

2.2 Usage Data

We automatically collect certain information when you use our services:

Call logs and metadata
Platform usage statistics
Device and browser information
IP addresses and location data

2.3 Call Recordings

If you enable call recording features, we store audio recordings and transcriptions as directed by you. You are responsible for obtaining necessary consent from call recipients.

3. How We Use Your Information

We use collected information to:

Provide and maintain our services
Process transactions and send billing information
Improve and optimize our platform
Communicate with you about updates and support
Detect and prevent fraud or abuse
Comply with legal obligations

4. Data Sharing and Disclosure

We may share your information with:

Service providers (hosting, payment processing, analytics)
Third-party integrations you authorize (Twilio, ElevenLabs, etc.)
Legal authorities when required by law
Business partners in case of merger or acquisition

5. Data Security

We implement industry-standard security measures including encryption, access controls, and regular security audits. For self-hosted deployments, you are responsible for implementing appropriate security measures in your infrastructure.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

Access your personal data
Correct inaccurate data
Delete your data
Export your data
Opt out of marketing communications

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Call recordings are retained according to your configured retention settings.

8. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@aicalling.app
Address: 123 AI Street, San Francisco, CA 94105